Terms and Policies
Frequently Asked Questions, Terms of Service, Privacy Policy, Refund and Purchase Policy for Sonoran Store and Five Bundle
Terms of Service
Both Sonoran Store and Five Bundle are hosted on and use the abide by the Terms of Service of Tebex.io Webstore/Checkout. You may view the up to date Terms of Service here.
Privacy Policy
Both Sonoran Store and Five Bundle are hosted on and use the Privacy Policy of Tebex.io Webstore/Checkout. You may view the up to date Privacy Policy here.
Refund and Purchase Policy
Sonoran Store and Five Bundle share the same great Refund and Purchase Policy with Sonoran Software hosted software products, backed by our 48-hour money back guarantee. You can view the full policy here
FAQ
Cancelations and Refunds
Where can I cancel my subscription?
Customers may cancel their Five Bundle or SonoranM subscription at anytime via Tebex.io's System or via cancellation link included in the original purchase and subscription renewal emails. All assets will remain available until the end of the current subscription term.
If I cancel my subscription my purchase do I keep the content?
All items in the Five Bundle and SonoranM subscriptions are protected via Tebex and CFX's asset escrow encryption system. All assets will remain available until the end of the current subscription term.
Where can I request a refund?
Refunds are offered within 48 hours of any purchase or renewal. Refunds must be requested on the support.sonoransoftware.com portal. Requesting a refund will revoke access to all Five Bundle content immediately.
Customer Support
Sonoran Store / SonoranM
All support requests for purchases and items from Sonoran Store may be directed to: support.sonoransoftware.com
Five Bundle
Five Bundle customers may receive customer support via the following methods:
Payment questions/issues/refunds:
Sonoran Store Items:
Redneck Modifications Items:
London Studios Items:
Military and First Responder Discount
As part of our commitment to serving the community, we deeply value the relentless effort and dedication displayed by our military and first responders, day in and day out. All U.S. military personnel, police officers, firefighters, and paramedics qualify for a 15% monthly discount.
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